Summit Success: 2nd Annual Pellucid Travel Summit. 

If you’ve noticed our team is more energized than usual, it’s because we’re fresh off our second annual summit, and the excitement is still in the air! In September, our entire team gathered in Buffalo, New York, for a few unforgettable days of bonding, inspiration, and collaboration.

We kicked off the trip by meeting fresh from the airport at the hotel, exchanging hugs and catching up before heading straight to Niagara Falls. Awaiting us was our cherished partner, Tim Ellis, who had tickets sponsored by Wyndham for the famous Maid of the Mist boat ride. Niagara Falls, one of the Seven Natural Wonders of the World, lived up to its legendary status. With blue ponchos on, we headed to the top deck and braved the splash zone—soaking in not just the water but the incredible views. Tim kept pace with our lively crew, and it was an experience we’re still talking about!

After parting with Tim, we toured the brand-new Cambria Hotel in Niagara Falls, hosted by the delightful Jillian from Choice Hotels. The tour was filled with engaging stories about the hotel’s art and history, followed by a meticulously curated dinner and wine pairing. A highlight of this 4 course dinner was the champagne with blue glitter—Jason’s favorite! The evening was simply perfect, made even better by Jillian’s infectious energy.

Day two began with early morning meetings, starting with Adam Ashton from Playbook365. It was inspiring to hear about the exciting directions their platform is heading, and contributing our ideas toward their growth was a fulfilling opportunity. Next, we met with Michael Cousins from Hilton, whose presentation was eye-opening. Seeing our year-over-year growth with Hilton as a newer company in the industry was incredibly motivating for the team. We enjoyed a classic Buffalo treat for lunch—buffalo wings and pizza logs (a must-try if you haven't yet).

The rest of the day was dedicated to internal meetings, where we reflected on our own growth and brainstormed strategies with each other to push our company forward. This session was particularly meaningful, as leadership genuinely took our ideas to heart, making everyone feel heard and valued. We wrapped up the evening with a rooftop happy hour hosted by several of our local Marriott partners, enjoying beautiful views and lively conversations with local hoteliers, followed by a dynamic dinner with Max from Best Western. The energy was electric, and the conversations flowed effortlessly in our group.

Our final day started early once again. After packing up, we gathered in the conference room for more partner presentations. It was great to reconnect with Max and hear about Best Western’s exciting initiatives. He even brought goodies for the team—such a thoughtful touch! We also enjoyed an engaging presentation from Jeremy at IHG, which kept the team captivated from start to finish. Seeing our continued growth across these partnerships left us on a high note.

Before heading to the airport, Aaron from our team led a seamless training session on our new registration system, ensuring we’re always improving. Of course, we couldn’t leave Buffalo without one last round of wings so we had to stop for lunch together one last time!

All in all, it was a fantastic few days, filled with invaluable time together as a team and with our partners. It’s always a joy to bond in person, and the summit left us feeling hopeful for what’s ahead.

Follow our socials to see memes and moments from our trip!

Instagram 

Facebook 

Linkedin







Pellucid Travel’s Energizing Experience at Connect Sports Marketplace 2024

Pellucid Travel recently participated in the Connect Sports Marketplace 2024 in Milwaukee, marking an exciting return to the city after nearly a decade for some. The event proved to be a memorable experience for the team, starting with the well-organized layout, which separated appointment areas, booths, and an impressive stage for education sessions. One of the first highlights for the team was the Reno Puppy Zone, a popular stop that offered a therapeutic break after a long day of travel.

Reuniting in person was a major highlight for the Pellucid Travel team. While remote work enables them to collaborate with destinations and events rights holders from across the country, nothing compares to the energy and connection of being together in person. The team enjoyed working side by side, strengthening their relationships with one another and their partners.

The first evening featured a dinner with long-standing partner, Alliance Reservation Network, followed by a fun-filled block party hosted by Visit Milwaukee at the Harley-Davidson Museum. The night was capped off with a lively band and an epic drone show, setting the tone for a productive and enjoyable week.

The next two days were packed with appointments, meetings, and conversations with suppliers, planners, and industry partners. Between formal meetings, the Pellucid Travel team embraced opportunities to strengthen current relationships and forge new ones. One memorable moment for the team was attending a Brewers game, hosted by the Utah Valley and Rocky Mountain Region. The home team’s win and the exceptionally clean stadium added to the excitement.

Throughout the week, the Pellucid Travel team’s camaraderie and dedication were on full display. Even while four members attended the trade show, the team back home continued managing operations smoothly, proving once again that their people are their strategic advantage. The event served as a reminder of the team’s strength and the value of connecting in person to drive the business forward.

As the week came to a close, Pellucid Travel left Milwaukee with new partnerships, exciting business opportunities, and a renewed sense of enthusiasm for what lies ahead. The team looks forward to following up on the connections made and is eager to attend future events that will help continue their growth in the industry.







We at Pellucid Travel are thrilled to have recently celebrated a significant milestone: our fourth anniversary! Over the past four years, we've embarked on an incredible journey, growing and evolving to serve our clients better while discovering new horizons in the travel industry.

A Humble Beginning

Pellucid Travel began with a simple yet ambitious vision: to offer clear, straightforward, and unforgettable travel experiences. From day one, we were committed to providing our clients with transparent, personalized service that took the stress out of travel planning while ramping up their business. Our passion for travel and dedication to excellence fueled our growth from a small startup to a trusted name in the industry.

Growth and Expansion

In just four years, Pellucid Travel has expanded its offerings and reach. Here's a glimpse of our growth journey:

  • International Event Services: We now proudly serve events in the majority of the U.S. as well as Canada, having successfully coordinated and executed thousands of events since our inception. Our expansion reflects our commitment to providing seamless and memorable experiences, no matter where our clients are located.
  • Customized Experiences: Understanding that every group is unique, we have perfected the art of creating tailor-made experiences. Our team will cater to individual preferences, ensuring every journey is as unique as our partners' events are.
  • Innovative Technology: Embracing the latest technology has been a cornerstone of our growth. Our user-friendly website and partnered booking platform make planning and booking trips seamless and efficient. We are also able to offer our partners housing integration into an event registration platform. As a team, we are continuously identifying opportunities to upgrade our tech tools to enhance the customer experience.
  • Dedicated Team: Our team has grown significantly, with passionate travel experts who share a common goal: making good things happen for others. Their expertise and dedication ensure that every detail of your organization's travel is meticulously planned and executed. They're always willing to go the extra mile, often showing up in person to help with check-ins, event scheduling, and ensuring everything runs smoothly.

Milestones Achieved

As we reflect on the past four years, several key milestones stand out:

  • Notable Metrics: Hilton reported a 192% increase YOY in room nights sourced. Marriott reported a 117% increase YOY in room nights sourced and in hotel projected revenue. These impressive figures reflect the trust and satisfaction of our partners and clients.
  • Client Satisfaction: Our commitment to excellence has resulted in a high rate of client satisfaction, repeat business, and personal referrals. We take pride in the positive feedback and heartfelt testimonials from our valued customers. Embracing our core values, we also welcome honest, constructive criticism to help us identify areas for improvement and continue to exceed expectations for our partners.
  • Partnerships and Collaborations: We've forged strong partnerships with incredible CVBs, hoteliers, destinations, and organizations, allowing us to offer exclusive deals and unique experiences that set us apart.
  • Industry Recognitions: Pellucid Travel has been honored with industry recognition through publications like Push Magazine,  SPORTS ETA White Papers, and more. These features not only highlight our company but also the outstanding individuals who make it great. These accolades motivate us to continue raising the bar.

Looking Ahead

As we celebrated our fourth anniversary, we were filled with gratitude for the trust and support of our clients, partners, and team members. Looking ahead, we remain committed to our mission of making travel clear, simple, and unforgettable.

We're excited about the future and the many adventures that lie ahead. With plans to explore new partnerships, introduce more innovative services, and continue our tradition of personalized, transparent travel planning, Pellucid Travel is poised for even greater growth.

Thank you for being part of our journey. Here's to many more years of Pellucid Travel. This is only the beginning.

Happy Travels!

The Pellucid Travel Team







https://issuu.com/pushsports/docs/push_mag_v5_i2





Gene Harrington Hockey Tournaments Announces Strategic Partnership with Pellucid Travel

Enhancing Accommodation Options for Tournament Participants

Buffalo, NY – [6/27/24] –  Pellucid Travel, a leading travel and accommodation service provider, is excited to announce a new strategic partnership with Gene Harrington Hockey Tournaments, a premier organizer of youth hockey tournaments across North America. This collaboration aims to provide seamless and high-quality lodging solutions for all participants, their families, and coaches attending tournaments.

About the Partnership

This new partnership with Pellucid Travel is set to amplify the accommodation experience for attendees of Gene Harrington Hockey Tournaments. Pellucid Travel is renowned for its exceptional service and flexible travel solutions, offering a wide range of lodging options tailored to meet the diverse needs of sports teams and their supporters.

Pellucid Travel will facilitate easy booking processes, exclusive deals, and dedicated customer support to ensure a hassle-free stay during tournament weekends. This partnership continues to push our commitment to enhancing the overall experience for our tournament participants, ensuring they can focus on the game while enjoying comfortable, convenient, and affordable lodging.

Hear From The Directors 

Robert Harrington, President of Gene Harrington Hockey Tournaments:
“We are thrilled to partner with Pellucid Travel to offer our participants the best possible accommodation experience. This partnership is a significant step forward in our mission to provide top-tier hockey competitions and a seamless and enjoyable experience for players and their families off the ice.”

Laura Dermody, President  of Pellucid Travel:
“Pellucid Travel is excited to collaborate with Gene Harrington Hockey Tournaments, an organization known for its excellence and dedication to youth hockey. We look forward to offering our expertise in travel and accommodation to add to the overall tournament experience, ensuring every participant and their family feels taken care of and has a calm comfortable stay.”

About Gene Harrington Hockey Tournaments

Gene Harrington Hockey Tournaments has been a leading organizer of youth hockey tournaments for over 52 years. With a reputation for exceeding expectations and a commitment to fostering young talent, the company hosts numerous tournaments throughout the year, attracting teams from across North America. The goal is to provide high-quality, competitive events that promote sportsmanship, teamwork, and a love for hockey.

About Pellucid Travel

Pellucid Travel specializes in providing customized travel solutions for sports teams, ensuring a seamless and stress-free booking experience. With a wide network of hotel partners and a dedicated team of travel experts, Pellucid Travel offers a range of booking options to suit all budgets and preferences. Known for its customer-centric approach, Pellucid Travel aims to make every trip a success by focusing on convenience, comfort, and affordability.

See more of Gene Harrington Hockey Tournaments here: www.nahockey.com

Learn more about Pellucid Travel here: https://pellucidtravel.com 





The Digital Transformation of the Hotel Industry in 2024: How Technology is Shaping Travel Experiences

The hotel industry is experiencing a digital revolution in 2024, with cutting-edge technologies reshaping the way travelers book, stay, and experience their accommodations. From AI-driven concierge services to virtual reality (VR) tours, these advancements are enhancing guest experiences and streamlining hotel operations. Here's a look at the top technological trends in the hotel industry this year.

AI and Machine Learning: Personalizing Guest Experiences

Artificial intelligence (AI) and machine learning are leading the recent digital transformation in the hospitality industry. These technologies are being used to analyze vast amounts of data to better understand and anticipate guest preferences. Here’s how AI is making a difference:

  1. Smart Concierge Services: AI-powered chatbots and virtual assistants are providing guests with 24/7 support, answering questions, and offering personalized recommendations for dining, activities, and services.
  2. Dynamic Pricing Models: Machine learning algorithms help hotels adjust pricing in real-time based on demand, competition, and other market factors, ensuring optimal occupancy rates and revenue management.
  3. Personalized Marketing: By analyzing guest data, hotels can tailor marketing campaigns and offers to individual preferences, enhancing guest satisfaction and loyalty.

Contactless Technology: Enhancing Safety and Convenience

After the pandemic, contactless technology has become a priority for hotels aiming to provide a safe and seamless experience for guests. Innovations in this area include:

  1. Mobile Check-In and Keyless Entry: Guests can check-in via mobile apps and use their smartphones as room keys, reducing the need for physical interaction at the front desk.
  2. Voice-Activated Controls: In-room voice assistants allow guests to control lighting, temperature, and entertainment systems without touching surfaces, enhancing both convenience and hygiene.
  3. Digital Payments: Contactless payment options, including mobile wallets and QR codes, are becoming standard, allowing guests to settle bills quickly and securely.

Virtual and Augmented Reality: Enhancing the Booking Experience

Virtual reality (VR) and augmented reality (AR) are transforming how travelers select their accommodations. These technologies offer immersive experiences that help guests make informed decisions before booking. These new advancements are::

  1. Virtual Tours: Hotels are offering VR tours of their rooms, facilities, and local attractions, allowing potential guests to explore the property in detail from the comfort of their homes.
  2. Augmented Reality Enhancements: AR apps provide interactive experiences within the hotel, such as historical information about the building or details about artworks, enhancing the guest’s stay.

Internet of Things (IoT): Creating Smart Rooms

The Internet of Things (IoT) is turning hotel rooms into smart environments where everything is interconnected and automated. This trend is bringing comfort and efficiency in several ways:

  1. Smart Room Controls: Guests can control room settings through a centralized app or voice commands, customizing lighting, temperature, and entertainment to their preferences.
  2. Predictive Maintenance: IoT sensors alert hotel staff to potential maintenance issues before they become problems, ensuring that everything in the room is in perfect working order for guests.
  3. Energy Management: Smart systems automatically adjust energy use based on occupancy, helping hotels reduce their environmental impact and operational costs.

Blockchain: Ensuring Secure Transactions

Blockchain technology is gaining traction in the hotel industry for its ability to enhance security and transparency in transactions. Key benefits include:

  1. Secure Payments: Blockchain ensures that transactions are secure and tamper-proof, reducing the risk of fraud.
  2. Loyalty Programs: Blockchain can simplify the management of loyalty programs, making it easier for guests to earn and redeem points across different properties and services.
  3. Data Privacy: By decentralizing data storage, blockchain helps protect guest information from breaches, enhancing privacy and trust.

Conclusion

The digital transformation of the hotel industry in 2024 is revolutionizing the way we travel, offering more personalized, convenient, and secure experiences. As these technologies continue to evolve, hotels will be able to better meet the needs and expectations of modern travelers, ensuring a brighter and more innovative future for the hospitality industry. Whether you’re planning a business trip or a leisurely getaway, these advancements promise to make your stay more enjoyable and hassle-free. However, after all of these technological advancements, nothing can beat the comfort of speaking to a real human when handling your travel. At Pellucid Travel we are all about the human experience and making your travel experience luminous, reach out to our team to organize your team's travel!







 

In the realm of sports tourism, two recent events have gained significant traction: the Sports ETA Women’s Summit and the Sports ETA Symposium. While both focused on sports tourism, they've been notable for their emphasis on acknowledging women's contributions and facilitating networking and opportunities within the industry.

Sports ETA Women’s Summit: Cleveland's Electric Atmosphere

In the heart of Cleveland, amidst the excitement of the Women's Final Four, the Sports ETA Women’s Summit kicked off with a burst of energy and enthusiasm. The city was electric with anticipation as attendees gathered for a networking reception, forging connections and sharing stories in an atmosphere of women empowerment.

Throughout the summit, “we had incredible keynote speakers who not only shared their life experiences of downfalls and success but also inspired me through their push for better for women and girls in our communities and worldwide”- Gretchen Secky Director of Client Engagement. From discussions on breaking barriers to reflections on the legacy of past leadership, the summit served as a powerful reminder of the progress made and the work that lies ahead.

Legends of the Ball delved into the rich history of women in sports, encouraging those there to aim higher and work together for success. It was a powerful moment and a nod to the resilience and determination of women athletes and leaders, past and present.

As the summit drew to a close, the echoes of inspiration lingered, fueling a collective commitment to drive positive change in the sports industry and beyond. Being a women-run business, this event truly made us feel special and heard in the industry, amplifying our sense of belonging and significance. With girl boss Taylor Swift's anthem ringing in our ears, we left Cleveland with a renewed sense of purpose, ready to make our mark on the world.

Sports ETA Symposium: Portland's Gathering of Minds

In another world, in the city of Portland, the Sports ETA Symposium unfolded as a gathering of like-minded individuals and a celebration of community. Attendees came together for this annual week of meetings, education, and networking.

For many, the symposium was a chance to reconnect with old friends and colleagues while welcoming newcomers to the fold. As a member of the Mentor Committee,  “I had the opportunity to meet and talk to several new members, and I'm happy to say that the future of the industry looks bright!” - Jason Puckett STS Director of Business Development. Getting to witness their passion and enthusiasm for the industry was truly rewarding.

Reflecting on the evolution of the symposium over the years, it was clear that the future of the sports industry is in good hands and growing rapidly. With over 800 attendees, including nearly 300 first-timers, the symposium showcased the growing diversity and talent within the community.

During this event, the Sports ETA State of Industry report showcased that sports travelers spent 52.5 billion dollars! It was then broken down into sections, with the top spenders. 13.9 billion spent on airfare, 10.9 billion on lodging, and 9.7 billion on food and beverage. In 2023 73.5 million room nights were reported, imagine what it would be like without discounted rates on lodging!

As the event came to a close, there was a sense of anticipation for what lay ahead. With the location set to Tulsa for next year's symposium, the momentum continues to build, fueled by a shared commitment to excellence and inclusivity. Everyone who attended the symposium was there to better the sports tourism industry, bringing together a diverse range of perspectives and expertise.

In the wake of these two remarkable events, the message is clear: women in sports are not just players on the field; they are leaders, innovators, and changemakers. As we celebrate their achievements and honor their contributions, let us continue to champion equality and empowerment in sports and beyond. With events like the Sports ETA Women’s Summit and the Sports ETA Symposium leading the way, the future looks brighter than ever.

More on Sports ETA: Discover groundbreaking insights from our president Laura Deromdy in the Sports ETA whitepaper! Click here to explore her invaluable contributions to the travel industry and gain knowledge to propel your organization forward.





   As we wrap up Women's History Month, let's take a moment to reflect on the women whose tireless efforts and determination have propelled us to where we stand today. Their resilience, courage, and advocacy have shattered barriers and opened doors, paving the way for women to ascend to leadership roles. In light of this, we as a women-run business want to share the benefits of having a woman in leadership!

  • Diverse Perspectives: Women often bring unique perspectives and experiences to leadership roles, leading to more diverse decision-making processes. This diversity of thought can enhance creativity, problem-solving, and innovation within the organization.
  • Effective Communication: Women tend to excel in communication skills, including active listening and empathy. A woman boss may foster a more open and supportive work environment, where team members feel heard, valued, and understood.
  • Collaborative Leadership Style: Women leaders often exhibit a collaborative leadership style, prioritizing teamwork and consensus-building. This approach can foster stronger relationships among team members and promote a culture of inclusivity and cooperation.
  • Emotional Intelligence: Women frequently demonstrate high levels of emotional intelligence, allowing them to navigate complex interpersonal dynamics with sensitivity and insight. A woman boss may be adept at managing conflicts, resolving disputes, and fostering positive relationships among team members.
  • Role Modeling and Mentorship: Female leaders can serve as powerful role models and mentors for aspiring professionals, especially women in the organization. Seeing a woman in a leadership position can inspire others to pursue their own career goals and aspirations.
  • Empowerment and Support: Women leaders often prioritize the development and advancement of their team members, particularly other women. A woman boss may actively support the professional growth and leadership aspirations of women within the organization, creating pathways for advancement and success.
  • Adaptability and Resilience: Women leaders frequently demonstrate resilience and adaptability in the face of challenges and change. A woman boss may be adept at navigating uncertain or turbulent times, leading the organization with grace and determination.
  • Enhanced Performance and Results: Research suggests that companies with greater gender diversity in leadership positions tend to outperform their competitors. Having a woman boss can contribute to improved financial performance, employee engagement, and overall organizational success.

Overall, having a woman boss can bring a multitude of benefits to an organization, ranging from diverse perspectives and effective communication to inclusive leadership and enhanced performance. Ladies of the sports tourism industry let's continue to crush it and make history together!





Buffalo, NY - February 16th, 2024 - Buffalo Riverworks, the premier entertainment and sports destination in Western New York, is proud to announce its exclusive partnership with Pellucid Travel, a leading provider of comprehensive travel solutions, as its official housing partner.

This strategic collaboration signifies a significant milestone for both Buffalo Riverworks and Pellucid Travel, aligning their shared commitment to delivering exceptional experiences and unparalleled service to their customers.

As Buffalo Riverworks continues to expand its offerings and host a wide range of events, from concerts and sports tournaments to corporate gatherings and community celebrations, the partnership with Pellucid Travel will enhance the overall guest experience by providing convenient and seamless accommodation solutions.

"We are thrilled to partner with Pellucid Travel as our official housing partner," said Sean Green, Executive of Buffalo Riverworks. "Their expertise in the travel industry and dedication to customer satisfaction perfectly complement our mission to create memorable experiences for our guests. Together, we look forward to elevating the event experience at Buffalo Riverworks."

Pellucid Travel specializes in providing customized housing solutions for events of all sizes, offering a wide selection of accommodations tailored to the needs and preferences of guests. Through this partnership, attendees of events hosted at Buffalo Riverworks will have access to exclusive rates and personalized booking assistance, ensuring a hassle-free travel experience.

"We are excited to partner with Buffalo Riverworks and contribute to the success of their diverse array of events," said Laura Dermody, President of Pellucid Travel. "By combining our expertise in travel management with Buffalo Riverworks' exceptional facilities and hospitality, we aim to enhance the overall event experience for attendees and organizers alike."

 

About Buffalo Riverworks:

Buffalo Riverworks is a premier entertainment and sports destination located in Buffalo, New York. Situated on the banks of the Buffalo River, the venue offers a dynamic mix of indoor and outdoor activities, including ice skating, zip-lining, concerts, sports tournaments, dining, and more.

About Pellucid Travel:

Pellucid Travel is a leading provider of travel solutions in the sports tourism industry, specializing in housing accommodations for events and group travel. With a focus on personalized customer service and seamless experiences, Pellucid Travel offers a wide range of accommodation options tailored to the needs of each client through the all-in-one booking management system utilized. 

For more information about Buffalo Riverworks and its partnership with Pellucid Travel, please visit Buffalo Riverworks website or contact Pellucid Travel.



Laura and Shannon, our leaders at Pellucid Travel, were treated to an unforgettable experience at the Hilton Grand Vacations Tournament of Champions in Lake Nona, Florida. From the moment we received the warm invitation from Hilton, we knew we were in for an incredible week of golf, entertainment, and empowerment.

The festivities kicked off with a bang as Hilton spared no expense in bringing together professional golfers, celebrities, travel agents, Hilton members, and more for a week-long celebration. The atmosphere was electric, with ceremonies, golf tournaments, concerts, dinners, and surprises around every corner.

One of the highlights of the week was the pairing party, where Laura was thrilled to discover that she would be teaming up with none other than Annika Sorenstam, a retired  LPGA pro renowned for her skill and expertise on the course. She was considered the greatest of all time! Their team consisted of 5 determined players who all showcased their golfing skills and formed an unbeatable duo.

But the excitement didn't stop there. After a day of intense competition, our team had the opportunity to unwind and enjoy private concerts from some of our favorite artists, including Elle King, Styxs with REO Speedwagon, and the one and only Mr. Worldwide himself, Pitbull! The music was infectious, and despite the sore muscles from golfing, we couldn't resist dancing the night away.

Amidst all the entertainment and excitement, there were also valuable opportunities for professional development. Laura and Shannon were delighted to attend seminars and a Women in Leadership conference, where they felt empowered and inspired by the incredible women leading the way in the industry. As a women-founded and led business ourselves, it was particularly meaningful to see this focus on female leadership.

Throughout the week, Hilton went above and beyond to make us feel appreciated and welcomed. Every detail was carefully curated from the luxurious accommodations to the attentive staff to ensure a memorable experience for all attendees. We left feeling not only pampered and rejuvenated but also empowered and inspired to continue leading with confidence and strength.

We cannot thank the Hilton team enough for their hospitality and generosity. The Hilton Grand Vacations Tournament of Champions was a once-in-a-lifetime experience, and we are grateful to have been a part of it. Here's to many more unforgettable moments and empowering experiences in the future!

 

If you want to learn more about the Hilton Grand Vacations Tournament of Champions click here!