Careers

Interested in joining the Pellucid team?

Client Relations Specialist

Job Description:

A Client Relations Specialist is responsible for supporting the Business Development team with executing events, working closely with hotels to ensure a favorable experience with teams and guests.

 

Responsibilities can include but are not limited to:

  • Supporting Business Development team with clients and event needs
  • Assisting with RFP process
  • Ensuring events are built with accuracy
  • Interact with teams/guests to assist with booking process
  • Builds strong relationships with hotel sales teams
  • Problem Solve potential event issues
  • Interact with client’s team to organize and execute plans that ensure mutual profit
  • Managing hotel blocks for forecast meetings
  • Compile ongoing non-Pellucid events from Outbound trips for leads
  • Invoicing at completion of events for accuracy in billing
  • Organization of pre and post event, client emails
  • Providing & executing ideas and process enhancements that will improve operations for staff and clients
  • Lead-mining for potential leads in existing data or clients and/or upsell opportunities
  • Utilizing Hubspot to organize information of clients, leads, accounts and more.

 

  Skills Required:

  • Detail oriented, thorough 
  • Excellent verbal and written communication skills
  • Problem solving skills
  • Able to work independently
  • Team player willing to lead and be led
  • Strong technical skills
  • Excellent organization, planning and time management
  • Able to multi-task while meeting deadlines and staying in communication

 

Interested In Applying? Send your resume and cover letter to Kelly!

Support Specialist

Job Description:

A Support Specialist is responsible for supporting the Business Development & Operations team with executing fine points of events, working closely with account managers to ensure the pre and post event details are carried out efficiently.

 

Responsibilities can include but are not limited to:

  • Supporting Business Development team & Operations Team with clients and event needs
  • Assisting with Registration process
  • Updating Registration forms regularly
  • Interact with teams/guests to assist with booking process as needed.
  • Continuing strong relationships with hotel sales teams as needed.
  • Problem Solve potential event issues regarding booking or invoicing
  • Invoicing at completion of events for accuracy in billing
  • Organization of pre and post event, client emails
  • Providing & executing ideas and process enhancements that will improve operations for staff and clients
  • Other tasks that assist the company overall (entering new hotels, updating contacts, etc)

 

  Skills Required:

  • Detail oriented, thorough 
  • Excellent verbal and written communication skills
  • Problem solving skills
  • Able to work independently
  • Team player willing to lead and be led
  • Strong technical skills
  • Excellent organization, planning and time management
  • Able to multi-task while meeting deadlines and staying in communication

 

Interested In Applying? Send your resume and cover letter to Kelly!

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