Careers

Job Description:

A Client Relations Specialist is responsible for supporting the Business Development team with executing events, working closely with hotels to ensure a favorable experience with teams and guests.

Responsibilities can include but are not limited to:

• Supporting Business Development team with clients and event needs
• Assisting with RFP process
• Ensuring events are built with accuracy
• Interact with teams/guests to assist with booking process
• Builds strong relationships with hotel sales teams
• Problem Solve potential event issues
• Interact with client’s team to organize and execute plans that ensure mutual profit
• Managing hotel blocks for forecast meetings
• Compile ongoing non-Pellucid events from Outbound trips for leads
• Invoicing at completion of events for accuracy in billing
• Organization of pre and post event, client emails
• Providing & executing ideas and process enhancements that will improve operations for staff and clients
• Lead-mining for potential leads in existing data or clients and/or upsell opportunities
• Utilizing Hubspot to organize information of clients, leads, accounts and more.

  Skills Required:

• Detail oriented, thorough 
• Excellent verbal and written communication skills
• Problem solving skills
• Able to work independently
• Team player willing to lead and be led
• Strong technical skills
• Excellent organization, planning and time management
• Able to multi-task while meeting deadlines and staying in communication

Interested In Applying? Send your resume and cover letter to Kelly!