Interested in joining the Pellucid team?

Client Relations Specialist

Job Description:

A Client Relations Specialist is responsible for supporting the Business Development team with executing events, working closely with hotels to ensure a favorable experience with teams and guests.


Responsibilities can include but are not limited to:

  • Supporting Business Development team with clients and event needs
  • Assisting with RFP process
  • Ensuring events are built with accuracy
  • Interact with teams/guests to assist with booking process
  • Builds strong relationships with hotel sales teams
  • Problem Solve potential event issues
  • Interact with client’s team to organize and execute plans that ensure mutual profit
  • Managing hotel blocks for forecast meetings
  • Compile ongoing non-Pellucid events from Outbound trips for leads
  • Invoicing at completion of events for accuracy in billing
  • Organization of pre and post event, client emails
  • Providing & executing ideas and process enhancements that will improve operations for staff and clients
  • Lead-mining for potential leads in existing data or clients and/or upsell opportunities
  • Utilizing Hubspot to organize information of clients, leads, accounts and more.


  Skills Required:

  • Detail oriented, thorough 
  • Excellent verbal and written communication skills
  • Problem solving skills
  • Able to work independently
  • Team player willing to lead and be led
  • Strong technical skills
  • Excellent organization, planning and time management
  • Able to multi-task while meeting deadlines and staying in communication


Interested In Applying? Send your resume and cover letter to Kelly!

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